Following through

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[Image credit: tungphoto]

Follow-through: doing what you say you’re going to do, when you say you’re going to do it.  It really bugs me when people don’t practice this common courtesy.  It happens all the time — those who say they’ll call back, deliver the goods, make something right, etc., and never do.  A while ago my daughter had her windshield replaced in her car and, within that same week, I needed mine replaced too.  When I called the company my daughter used, the representative asked if I had been referred and I gave them my daughter’s name.  They promised to send a couple of free movie tickets as a thank you.  Mentally, I didn’t hold my breath.  Weeks went by and no tickets, and then one day the envelope arrived.  I wish I could say I wasn’t surprised, but in my experience, it was one of those exceptions to the rule.  Now if f anyone asks me if I know a good windshield repair company, I won’t hesitate to pass along their name.  Not for the free movie tickets, of course.  But because they made good on their word.

How are you at following through?

Stepping on my soap box: the demise of the thank you

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[Image credit: David Castillo Dominici]

As a little girl, my mom taught me the value of a thank you.  Following each holiday, birthday, graduation or any other special occasion, you’d find me handwriting personal notes extending my appreciation.  My daughter learned early on that she didn’t get to play with or spend her gifts until a thank you was sent off.  For her it eventually became a habit and at almost 20, she still takes the time to handwrite her thanks (without prompting).  With the ease of communications today, however, I’m surprised to see less and less effort made to acknowledge a gift or kindness shown.  How hard is it to say thank you by text or email?  And why are so many parents neglecting to teach this common courtesy today?  Obviously, I must’ve been born in the dark ages when please and thank you were simply a given, but now is a thing of the past.  Although in my family, those two little words are still alive and well.  Thank you for listening.

Is there someone you need to thank today?