[Image credit: aopsan]
Whenever I dine out, the server always pops over to ask how everything tastes right after I take a bite. Sound familiar? A few weeks ago, however, my mouth was empty when the owner stopped by my table, at which time I shared my disappointment in two of the food items. In fact, it was the first time in my life I have ever returned an order I was not happy with. I explained my dissatisfaction and was told both menu selections would be deducted from my bill. Although I appreciated the gesture, I was frustrated because the server and the owner became defensive and argumentative, even suggesting I should have eaten at one of their ethnic-chain counterparts. I wish I could say I had a good comeback on the tip of my tongue at the time, but I was proud I was assertive in the first place. And who knows, maybe the little things I stand up for now are simply preparing me for something bigger around the corner.
Do you typically speak up, or more often settle in silence?